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Wednesday, May. 14th 2008
 

Privacy Policy

Welcome to FamilyeJournal.com, brought to you by Now or Never, LLC.

Your privacy and your family’s privacy and security are extremely important and critical to our success and your well being. For this reason, we want to be as clear as possible and we encourage our younger visitors, those under 13 years of age, to read this policy, too.

DIRECT NOTICE TO PARENTS: Family eJournal intends to adhere to the Children’s Online Privacy and Protection Act (COPPA). COPPA requires, in most cases, that children under 13 cannot agree to provide personal information over the Internet. For more information on COPPA visit, http://www.ftc.gov/bcp/conline/edcams/coppa/index.html.

This notice describes our practices for collecting, using, and disclosing personal information from all of our users, including those children under 13. Our policies are described below, for the following three categories: General Visitors, Members, and Children Under 13.

Summary

  1. We do not intend to give out or sell to others any of the information you provide. That includes personal identifiable information and the content you enter when using the Family eJournal. The only exceptions to this rule would be when we are required by law to do so (for example, in response to a court order or subpoena) or in response to an order issued by a law enforcement agency.
  2. Any information you provide while using the Daily Experience Worksheet will only be accessible by members of your family.
  3. Any information you provide while using the Memo feature will only be accessible by the member(s) you select.
  4. Family eJournal will communicate only with the Family Leader unless a member makes a specific request, such as their forgotten password.

Your privacy is absolutely critical to our success so we take it very seriously. If you have any questions about this privacy statement, you can contact us via email at info@familyejournal.com.

General

The information we collect

  1. All the information we collect from you will be used for statistical, demographic and membership purposes only.
  2. We may collect personally identifiable information for contests, polls, surveys, etc., but we still will not give out or sell that information to others.

We use this information to communicate with you:

  • To inform you of new services or changes in service.
  • When we make changes to an agreement or policy.
  • To fulfill a request by you.
  • To offer other products, programs, or services from within Family eJournal that may be of interest to you.

When you contact Family eJournal

In order to appropriately respond to your inquiry, the types of personally identifiable information that may be collected (but are not limited to) include: Name, Address, Phone Number, and Email Address. We will use this information to respond to your inquiry and for general demographic data on our visitors.

Non-Personally identifiable information

We also may collect certain non-personally identifiable information when you visit our web pages such as:

  1. The type of browser you are using (e.g., Netscape, Internet Explorer).
  2. The type of operating system you are using (e.g., Windows 2000 or Mac OS).
  3. The domain name of your Internet service provider (e.g., America Online, Earthlink).

We use this information to:

  • Ensure that we provide services compatible with our customers’ needs.
  • Improve the design and content of our site.
  • It may also enable us to personalize your Internet experience.
  • Analyze site usage; as well as to offer you products, programs, or services.

Collection of information by third-party sites

Some of our pages contain links to other sites whose information practices may be different than ours. Visitors to those third party sites should consult the privacy policy of each site, as we have no control over information that is submitted to, or collected by, these third parties.

Cookies

What are cookies?

  1. Cookies are text files we place in your computer's browser to store your preferences.
  2. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information.

Why we use cookies:

  1. To enhance your experience with our sites.
  2. If you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
  3. To understand site usage and to improve offerings on our sites. For example, we may use cookies to:
    • Personalize your experience at our web pages (e.g. to recognize you by name).
    • Save your password in password-protected areas.
    • Enable you to use shopping carts on our sites.
    • Offer you products, programs, or services.

Our commitment to security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. All sensitive areas of the website (e.g. Member Registration and Member Login) operate under Secure Socket Layer (SSL) encryption to safeguard against any outside parties from gaining access to your information.

How you can access or correct information

The Family Leader is able to modify the family’s personally identifiable information through the website. This includes billing information and information about family members. Family members are able to modify a more limited amount of their information, such as their password.

For instructions on how you can access the personally identifiable information that this Now or Never, LLC site has collected about you online, or how to correct factual errors in such information, please email us at info@familyejournal.com.

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Members

Below is a list of the personal information we need to register your family and how we use it.

Family Leader

  1. Is a person 18 years or older.
  2. Has the permission of any other family member 18 years or older to register them.
  3. Is the parent or legal guardian of any family member under 18 years of age that they are registering.
  • Name – Used to personalize your family’s area of the website, identify you to other family members, contact information regarding membership details, and billing information.
  • Mailing Address – Contact information regarding membership details, and billing information.
  • Contact Phone Number– Contact information regarding membership details, and billing information.
  • Gender (e.g. Male or Female) – Statistics and demographics.
  • Birthday – Age verification, statistics and demographics
  • Email Address - Contact information regarding membership details, and billing information.
  • Credit Card Information – FOR BILLING PURPOSES ONLY.
  • Picture (e.g., Family and Personal) – If and when available, a family and/or personal photo will help to personalize your family’s area of the website.

Family Member

  1. Is a family member 18 years or older who has given permission to the Family Leader to register them.
  2. Is a family member less than 18 years of age and is the legal responsibility of the Family Leader.
  • Name - Used to personalize your family’s area of the website and identify you to other family members.
  • Relationship to Family Leader (e.g. Wife, Husband, Son, Daughter) – Statistics and demographics.
  • Birthday – statistics and demographics
  • Email Address – Used to give you your temporary or forgotten password.
  • Picture – If and when available, a family and/or personal photo will help to personalize your family’s area of the website.

When you use Family eJournal

  1. Any information you provide while using the Daily Experience Worksheet will only be accessible by members of your family and designated website administrators sensitive to maintaining your privacy.
  2. Any information you provide while using the Memo feature will only be accessible by the family member(s) you select and designated website administrators sensitive to maintaining your privacy.
  3. It is NOT our policy to access the above information unless it is critical to site operation or we are required to do so by law.
  4. Specific types of personally identifiable information may be collected and used to contact individuals who participate in website contests, polls, surveys, etc.

If you have any questions about how we use the information you are sharing with your family please email us at info@familyejournal.com.

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Children Under 13

If you are under 13, you CANNOT agree to give us your email address or other personal information without your parent or guardian's permission. You can surf www.familyejournal.com without giving us your name or email address and you do not need your parent or guardian's permission but we hope that you would tell your parents about Family eJournal so they may learn about the site, too.

The Family eJournal operators are:

Kevin Strauss, President
kstrauss@familyejournal.com

Wendy Kliewer, Ph.D., Psychologist
wkliewer@familyejournal.com

Deborah Hage, MSW, Attachment Disorder Specialist
dhage@familyejournal.com
deborah@deborahhage.com

Allie Henze, Teen Advisor
ahenze@familyejournal.com

Now or Never, LLC – Family eJournal
5358 Tarkington Place
Columbia, Maryland 21044
410-772-8274
www.noworneverllc.com
info@noworneverllc.com

Special note for parents

  1. The site you are visiting is specifically designed to be appropriate for general audiences.
  2. There will never be any material on our site that is inappropriate for children.
  3. If a minor chooses to contact us we will take the appropriate measures to make the parents aware of this communication as required by COPPA.
  4. If a person chooses to subscribe to our service(s), we will make reasonable efforts to determine if the subscriber is an adult.

For more information on COPPA, visit http://www.ftc.gov/bcp/conline/edcams/coppa/index.html.

How to contact us

If you have any questions or concerns about familyejournal.com’s online policy or its implementation you may contact us by email at info@familyejournal.com or visit our Contact page.

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