familyejournal
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Thursday, Jul. 29th 2010
 

Frequently Asked Questions

   

Concept

 
   

Website

 
   

Use

 
   
   

Concept

 

Q:

What is Family eJournal?
   

A:

Family eJournal is an interactive website designed to facilitate communication between parents and teens. Communication can be direct by writing a memo to a family member or indirect through the use of the Daily Experience Worksheet (DEW). At a minimum, users should use the DEW to express their thoughts and feelings which can be read later by other family members. This way, even if family members don't communicate directly, they still have a general idea of how everyone is doing.
   
 

Q:

How did you get the idea for a family ejournal?
   

A:

Kevin Strauss conceived the Family eJournal idea after watching an episode of Boston Public on the Fox Television Network. One story line focused on the poor communication between the principal and his daughter. Mr. Strauss was extremely frustrated by the lack of communication and realized it affects our society. His enthusiasm for the Internet and email provided him with the solution. Originally FEJ was to be a Personal Data Assistant (PDA) application but he soon realized that creating FEJ as a website would have further reaching potential with the hope of evolving into a PDA application when they become more commonly used.
   
 

Q:

Who is FEJ intended for?
   

A:

FEJ is intended for any family seeking to improve their communication and connectedness. It is not intended to replace professional counseling or therapy but may be used in conjunction with such treatment. In that case, we do suggest seeking the professional's advice before using FEJ.
   
 

Q:

How old do you have to be to use FEJ?
   

A:

FEJ is intended to be used by family members who are 10 years of age or older. In the future, we may offer a slightly modified version so that younger members may participate.
   
 

Q:

Does it work?
   

A:

While we do not have any hard data at this time, our partners and we strongly believe that if family members use FEJ honestly, openly and regularly, then a family will become more connected.
   
 

Q:

Does Family eJournal provide counseling?
   

A:

Family eJournal does not provide counseling in any way. Please see our Links page for possible professional help or contact your physician.
   
 

Website

 

Q:

How does it work?
   

A:

FEJ works by family member participation. When family members complete the Daily Experience Worksheet and other family members read the answers communication is occurring. The more a family communicates, the more the family connects.
   
   

Q:

Isn’t FEJ just like email?
   

A:

FEJ is not email. FEJ offers guided communication while email has the free form of the author. By asking questions, FEJ stimulates a user to think and recognize his or her thoughts and feelings and provides a place to express them. Our professional staff has designed questions to help you “open up” to your family.
   
   

Q:

How much does FEJ cost?
   

A:

FEJ costs only $24.95 for a six-month family subscription. You can then renew your subscription at a 20% discount.
   
   

Q:

How can I be a part of Family eJournal?
   

A:

Families can join FEJ by simply signing up. A Family Leader should register a user name for each family member and provide other important contact information. Each family member will be given a temporary password that they can modify once they login to the site.
   
   

Q:

How long has the website been "live"?
   

A:

FEJ has been able to accept membership since January 1, 2003.
   
   

Q:

Is my family's information safe?
   

A:

We take family safety and security VERY seriously especially since children under 13 will be using FEJ. Our Privacy Policy details how information is collected and used. Rest assured that any personal information we collect will only be used internally.
   
   

Q:

How secure is the website when I am using it?
   

A:

Each user has their own username and password and all members must login to gain access to their family’s area. All information collected during registration is performed in a secure SSL (Secure Socket Layer) environment.
   
   

Q:

What are the qualifications of the people running FEJ?
   

A:

FEJ is the creation of Kevin Strauss. Mr. Strauss has a Bachelors degree in Mechanical Engineering and a Masters degree in Biomedical Engineering. For the past five years, Mr. Strauss has been performing biomedical research that has been funded by the National Institutes of Health. Other staff qualifications can be found on our staff page.
   
   

Use

 

Q:

How do I get my children to use Family eJournal?
   

A:

Family eJournal will work best if it is used voluntarily. We suggest your family establish some guidelines for FEJ use. We offer suggested "House Rules" and "Tips" that your family might consider. Ultimately, asking your teen rather than telling them to use FEJ should help. One might even use the argument that by communicating using FEJ will, at least, help the family stay “in touch” especially if verbal communication has really degraded.
   
   

Q:

How much time will FEJ take each day?
   

A:

FEJ suggests taking about 10 minutes per day to complete your Daily Experience Worksheet. Reading DEWs will take approximately 5 minutes for each family member.
   
   

Q:

How often should I use FEJ?
   

A:

Ideally, family members will use FEJ every day. Realistically, if each family user completes a Daily Experience Worksheet 3-5 times per week, then families should be maintaining a high level of valuable communication.
   
   

Q:

How much should I share?
   

A:

The amount of information a user shares is up to that individual. We expect that sharing will increase over time as users become more comfortable communicating with their family this way and as a new level of rapport and trust is established between family members.
   
   

Q:

What if I find out something really bad?
   

A:

Using FEJ could bring to light some very difficult and serious topics. If such a topic is initiated on FEJ, we strongly encourage users to take their time and think about the issue. If time permits, we encourage users to continue communication on the topic using FEJ. If users feel comfortable, discussing the topic face-to-face may be more appropriate. In that case, following the typical guidelines for face-to-face communication should be used. For example, discussing the topic at an appropriate time and setting and using a calm voice. If the issue is extremely serious it may be appropriate to contact professional help immediately.
   
   

Q:

What if I need more help than what FEJ can offer?
   

A:

If families are sharing openly and honestly the potential for bringing to light some very serious issues will become more likely. If an issue is raised that you are not sure how to handle we strongly suggest you seek professional help. There is a list of Hotlines on the website most of which offer 24-hour help.